Privacy Policy.

Last Updated: December 2025


Eldredge Outdoor Living LLC (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us online or offline, including through our website, Jobber, email, phone, and in-person services.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name

  • Address

  • Email address

  • Phone number

  • Property details

  • Project information

  • Payment information (handled securely by third-party processors — we do not store full credit card numbers)

Automatically Collected Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Cookies or similar tracking technologies

Jobber Client Hub Information

If you interact with us through Jobber, we may receive information such as:

  • Request forms you submit

  • Approvals, signatures, and payments

  • Communications and notes related to your service

2. How We Use Your Information

We use your information to:

  • Provide estimates, invoices, and contract documents

  • Communicate about scheduled work

  • Deliver landscape, hardscape, and maintenance services

  • Process payments securely

  • Improve our website, marketing, and customer service

  • Maintain internal records and comply with legal requirements

We do not sell or rent your personal information to any third parties.

3. How Your Information Is Shared

We may share your information with:

Service Providers

Trusted third parties that help us run the business, such as:

  • Jobber (scheduling, invoicing, communication)

  • QuickBooks Online (billing and accounting)

  • Payment processors

  • Email service providers

These companies only receive the information necessary to perform their services.

Legal Requirements

We may disclose information if required by law, regulation, or court order.

4. Data Security

We take reasonable technical and organizational steps to protect your information from unauthorized access, loss, or misuse.
Examples include:

  • Secure third-party payment processing

  • Encrypted communication platforms

  • Limited internal access to client data

However, no method of transmission or storage is completely secure.

5. Your Rights and Choices

Depending on your location, you may have the right to:

  • Request access to the personal information we hold about you

  • Correct inaccurate information

  • Request deletion of your information, unless we must retain it for legal or business purposes

  • Opt out of certain communications

To make a request, contact us using the information below.

6. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to:

  • Improve user experience

  • Analyze website traffic

  • Support marketing and advertising

You can control cookies through your browser settings.

7. Third-Party Links

Our website or emails may include links to third-party sites (such as Jobber’s Client Hub).
We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not directed toward children under 13.
We do not knowingly collect information from children.

9. Updates to This Policy

We may update this Privacy Policy periodically.
The “Last Updated” date at the top will reflect the most recent version.

10. Contact Us

If you have questions or would like to make a privacy-related request, contact:

Eldredge Outdoor Living LLC
186 Mayfair Road
South Dennis, MA 02660
Email: Nick@EldredgeOutdoorLiving.com
Phone: 774-212-5939